Refund Policy

At Kent Beauty Plug, customer satisfaction is important to us. Due to the nature of beauty, hair, and personal care products, all sales are final.

Please review your order carefully before submitting your order request and before completing payment.

Refunds, returns, or exchanges will not be provided for:
• Change of mind
• Incorrect product selection by the customer
• Opened, used, or damaged products after purchase
• Products purchased during sales or promotions

If you receive the wrong item or an item that is damaged at the time of pickup or delivery, please contact Kent Beauty Plug within 24 hours of receiving your order. We will review the issue and work with you to find a reasonable solution.

By placing an order with Kent Beauty Plug, you acknowledge and agree to this Refund Policy.